Alex Polizzi | Biography

Quick Wiki

  • Full Name Alessandra Maria-Luigia O Polizzi Di Sorrentino
  • Nickname Alex Polizzi
  • Occupation Businesswoman, Hotelier, and Television personality
  • Nationality British
  • Birthplace London, England
  • Birth Date Aug 28, 1971
  • Age 50 Years, 4 Months
  • Net Worth Undisclosed
British Hotelier Known for Reality TV Series like 'The Fixer' & 'My Hotel Nightmare'

Alex Polizzi | Biography

Daughter of British hotel designer, Olga Polizzi and grand daughter of an Italian-born Scottish hotelier Lord Forte

'My Hotel Nightmare' is a three-part documentary series on the Channel5 website in August 2021. The show follows Polizzi and her mother Olga as they embark on a massive renovation project at their hotel, The Star. It is a medieval coaching inn in East Sussex originally built-in 1345 as a religious hostel. Polizzi and her mother purchased The Star hotel in 2019 for £2 million. 

Alex Polizzi is a hotelier best known for her reality TV Series like The Fixer (2012-2015) and My Hotel Nightmare (2021).

Short Bio

Born on 28 August 1971, Alessandra Maria-Luigia O Polizzi Di Sorrentino is a British businesswoman, hotelier, and television personality. 

Polizzi is the descendant of a long line of hoteliers. She was born to her mother, Olga Polizzi, a hotel designer, and her father, Count Alessandro Polizzi, an Italian marquess who died in a car accident in 1980. 

Polizzi is also recognized as the granddaughter of Baron Forte, an Italian immigrant who founded the storied Forte hotel firm. Her uncle is Rocco Forte, the founder of the Forte hotel group, a luxury hotel group spanning across Europe, Russia, the Middle East, and North Africa. 

She studied English at Oxford and received her training at Hong Kong's Mandarin Oriental. Polizzi served for Marco Pierre White before joining the Rocco Forte Collection, her family's business, in Cardiff, Rome, and St Petersburg.

Polizzi first starred in the TV series, The Hotel Inspector in 2008. She has appeared in over 40 episodes for the TV series documentary until 2021. In 2012, she appeared in the shows like The One, Sunday Brunch, and The Fixer

She has also been featured in other reality TV series like The Wright Stuff (2012-2018), Jeremy Vine (2019-2021), and more. Most recently, she also starred in Alex Polizzi: My Hotel Nightmare in 2021.

'The Fixer'

Throughout her career as a health inspector, Polizzi has seen many hotels and restaurants with poor infrastructures and services. “I'd seen a lot of s*** hotels." She admitted in a 2012 interview with Evening Standard. “I was starting to lose my sense of humour about it.”

However, according to her, The Fixer is unique as it is founded on the premise that she is familiar with family companies, “It’s not just commercial problems I'm trying to fix. It is about trying to manoeuvre a route between fractious family members “ Polizzi said.

The Fixer is a TV series presented by Polizzi which aired from 2012 to 2015 on BBC Two. The series has three seasons, with each season comprising six episodes. The Fixer follows Polizzi, where she seeks to turn around struggling family businesses such as furniture stores, wedding shops, and even funeral homes.

'My Hotel Nightmare'

My Hotel Nightmare is a three-part documentary series on the Channel5 website in August 2021. The show follows Polizzi and her mother Olga as they embark on a massive renovation project at their hotel, The Star, with a medieval coaching inn in East Sussex.

It began as a six-month project but twisted into a struggle as they faced unexpected challenges and spiraling costs. 

Alex Polizzi with her Mother Olga in 2021
Alex Polizzi with her Mother Olga in 2021 (Photo: Facebook)

Hotel Owner, The Star 

The Star is a hotel owned by Polizzi and her mother Olga, originally built in 1345 as a religious hostel. Polizzi and her mother purchased The Star hotel in 2019 for £2 million. 

The hotel was named the Best Hotel In The Southeast by The Times in 2021. It is the third in their investments and the first in the center of Alfriston, East Sussex's medieval village.

The Star was originally a monastic hostel established in 1345 to house monks and pilgrims on their way from Battle Abbey to Chichester Cathedral's shrine to St Richard, Sussex's patron saint. The hotel is housed in a mix of new and old buildings. 

It has now been rebuilt, with new roofs, wooden windows with remodeled and redecorated 30 bedrooms and bathrooms. Some of the hotel's attractive features include a 15th-century frontage and an ancient beamed bar that greet visitors as they walk down the street. The Star also has a small library and a large restaurant.

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Staffing Issues at The Star

Post Coronavirus pandemic and global lockdown, Polizzi described staffing shortfall in the hospitality business as "heartbreaking." She also confessed that she had to serve breakfast to guests at her own hotel in June 2021. 

The hotelier blamed Brexit, a loss of migrant employees during Covid, and British staff realizing that a hospitality job needs a "number of hours on your feet" for the situation. Moreover, when it comes to recruiting hotel workers, Polizzi claimed she has never, ever had it so severe, and that she had to teach individuals herself.

“My hands are tied in terms of how many people we should have in the building and you're never sure whether you should take bookings or not. Will I be able to honor them?” She said speaking to This Morning show host in 2021. 

Marital Life with her Husband Marcus Miller

Polizzi got married to her husband Marcus Miller, a specialist baker, in September 2007 in Sussex. They have two children, a daughter named Olga, and a son named Rocco.

The couple first met in Hong Kong and started dating each other. She also shared her first impression of Miller in a 2012 interview with Evening Standard. "I saw this gorgeous man walk into the staff canteen - he was making chocolates for the hotel - and we started going out," Polizzi said.

A few years later, the pair split up after dating for some time when Polizzi transferred to London to work for Marco Pierre White at the Criterion Brasserie. However, they reconnected in 1997, when Miller looked for funding to open a bakery. 

Miller received an instant loan of £60,000 from Polizzi and her mother, Olga, which he invested in his bakery with Polizzi by his side. Polizzi and Miller fell in love again as they worked together in the bakery.

Polizzi got married at the age of 35, and she says it took a long time for her to settle down. “Aged 40, I’ve only been married for five years and now I’m a happy convert,” she said in a 2012 interview with Italy Magazine.

Talking about her married life, she explained it feels “such a relief” to be at home in the evenings after years of working hard all day and night in hotels. She also stated that her husband devotes a great deal of time and effort to his bakery. “Someone’s got to bend; otherwise you wouldn’t get to see one another,” Polizzi added.

Moreover, in a 2020 interview with The Lady, she revealed that her marital life has been amazing. "I've had moments of extreme happiness throughout my life. I think the last seven years since I've been married have been amazing. My children bring me great happiness–the joy of a family far outweighs all the exhaustion and hard work," she said.

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